Collection and Recoveries

A Letter Before Action is a formal payment request and often secures immediate repayment. Since October 2017, debts owed by sole traders or individuals fall under the Pre-Action Protocol for Debt Claims, requiring a different process.

Our recovery experts guide you through every step. If the debtor does not respond, we recommend a status or credit report to inform the next strategy. We focus on practical, innovative solutions that maximise repayment.

If a Letter Before Action does not resolve the matter, we can issue legal proceedings. Our solicitors will file a Claim Form and Particulars of Claim in the County Court, including the debt, interest, and any applicable fees. The debtor then has 14 days to respond.

If they fail to do so or admit the debt, we will move directly to Judgment and recovery. Where a claim is disputed, we provide clear strategic advice and, for complex or high-value cases, our Dispute Management team offers expert support to maximise the chance of success.

Successful legal proceedings result in a County Court Judgment, a court order confirming default on the debt. Judgment can be obtained as soon as the County Court Claim has expired (14 days from service of the Claim). This Judgment allows enforcement action to be taken to collect the outstanding money owed.

Once Judgment has been obtained, a range of enforcement solutions are available to you. Our experience and creativity mean that we can provide strategic advice on the most appropriate option, giving the greatest chance of successful recovery.

Once we collect the debt, you will receive your money direct to your bank account, without having to concern yourself with any international bank transfer procedures.